Trust And Support

Frequently Asked Questions

Quick answers for account access, plans, market data, AI tools, alerts, and paper-trading workflows.

Trust Workflow

Support, disclosure, route context, and official source evidence for trust handoffs.

Source Catalog
1 Question Contact, FAQ, or route lookup
2 Context Account, data, billing, or product area
3 Source Official notes and support storage
4 Resolution Admin inbox or target workspace

Source Policy

How support, trust routes, data notes, and product handoffs are sourced.

Data Notes
Support Intake
contact_requests + email controller

Contact submissions route through the existing support form controller and admin contact inbox.

Route Map
trust-center.php + .htaccess aliases

FAQ, sitemap, contact, advertise, imprint, data disclaimer, and install routes share one trusted section router.

Risk And Data Notes
terms, privacy, disclaimer, external source catalog

Trust pages disclose delayed, cached, indicative, simulated, third-party, and no-advice market information.

Product Handoffs
tools, usage, settings, dashboard routes

Support and trust bundles link users toward the exact market, account, billing, and data-source surfaces they need.

Official Source Previews

Loading trust source previews...

Open Catalog

FAQ Library

Concise answers for core AlgoHunter workflows.
Ask Support

Account And Access

How do I get into the dashboard?
Create an account, sign in, then open `/dashboard`. Gated pages redirect anonymous visitors to `/login`.
Where do I manage watchlists and profile settings?
Use `/watchlist` for stock and asset tracking, and `/dashboard/settings` for account preferences, alerts, and saved market context.
How do I reach support?
Use `/contact` or email support@algohunter.io. Contact submissions appear in the admin support inbox for follow-up.

Plans And Billing

Where are plan details?
Open `/pricing` for current plan cards, billing links, feature access, and upgrade prompts.
Do exports or premium data have limits?
Some exports, long-history datasets, and premium market-data surfaces may be gated by plan, credits, or provider availability.
Can teams or partners talk to sales?
Use `/advertise` for sponsorship, partnership, enterprise, and data-provider conversations.

Market Data

Is every quote live?
No. Some quotes, options snapshots, flow data, and external feeds may be delayed, indicative, simulated, cached, or unavailable during provider outages.
Which sources does AlgoHunter use?
The platform uses internal algorithm data plus third-party sources such as FMP, Alpaca, SEC, Kalshi, and public government datasets where configured.
Can I trade directly from the research pages?
Research pages and paper workspaces are for analysis, simulation, and planning. Always verify with your broker before making a live trade.

AI And Automation

What is Thelema?
Thelema is AlgoHunter's AI command layer for strategy chat, widget creation, dashboard planning, and market workflow assistance.
Can AI-generated strategies be saved?
Yes. The AI chat endpoint can save generated algorithm metadata and executable strategy code when the user explicitly asks to build or save a strategy.
Can Thelema build dashboards?
Yes. `/ai-agent` and `/custom_dashboard` can preview, preflight, and save custom dashboard widgets using the widget builder controller.

Alerts And Paper Trading

Where are alerts?
Use `/alerts` for stock alert setup and management. Symbol pages also link directly into alert creation.
Where is paper portfolio tracking?
Use `/portfolio` for stock paper accounts, orders, fills, positions, ledger, and equity/allocation charts.
Are paper fills guaranteed to match live markets?
No. Paper trading uses simulated execution, quote snapshots, and simplified risk rules. It is useful for practice, not execution guarantees.